Ultimate Guide to Fix Common Lotus Notes Error With Solutions

admin ~ Modified: 29-09-2018 ~ Lotus Notes ~ 7 Minutes Reading

IBM Notes is one of the secure email client application which provides professional email services such as sending & receiving of mails, instant messaging, contacts management, forum discussions, file sharing platform, blogs and much more. It can easily integrated with other enterprise application such as IBM DB2. Despite of the fact Lotus Notes is the best and secure email client, most of the time its user got panicked with unknown errors. So in this article we will discuss the top Lotus Notes error with solutions.

Why Lotus Notes Always Damned With Error Most of the time?

IBM notes formerly known as Lotus Notes is said to one of the best and secure email client trusted by millions of user around the globe. It is not wrong to say comfortableness always associated with complexity in the backend. This complexity creates severe problems for Lotus Notes user. The most common error that Lotus Notes user faces constantly is the corruption of mailbox data due to internal errors. So this article will explains most common Lotus Notes error with solutions.

Top 10 Lotus Notes Error With Solutions – Complete Troubleshooting Guide

While working with the Lotus Notes, it is very exasperation situation when an unexpected error stops the processing of mailbox data. Read to know the top 10 Lotus Notes error with solutions.

Error 1: The Lotus Notes File xxx.nsf does not exist

common lotus notes error with solutions

When user upgraded the Lotus Notes from old version to the latest one. Then there will be possibility that File does not exist error will pop on the screen. There are multiple reasons are due to this type of behaviour exhibited by Lotus Notes.

  1. Poor internet connectivity
  2. The NSF file may be saved in external storage device
  3. The name of the file has been changed
  4. While upgrading the version, the user try to attach different file rather than its original file format.

The quick solution for Lotus Notes file xxx.nsf does not exist

  1. Ensure proper internet connection
  2. Click on Database >> Properties >> Archiving Settings and check whether the file name changed, misplace or renamed. If the file got deleted then generate the new file and then save it at the exact location.
  3. Configure antivirus program and exclude DTF file form it.

Error 2: Network Operation Exceed the Default Time Limit or Takes More Time

This is one of the most common error faced by Lotus Notes. You can fix this error by two ways
Solution: There are two ways to resolve this error

  1. Lotus Notes user needs to open Replicator page on Lotus notes email client.
  2. Manually Activate or Replicate Line Sending Outgoing Mail.
  3. Open you lotus note email client application and check the mail tab. If the Location of Mail file is Local then switch it to On Server. Again check the Send Outgoing mail field. If it shows directly to the internet then change it to through the Domino Server.

Error 3: You Are Not Authorized to Access the Database

The major cause of this type of error generally occurs when user do not have privilege to open the Lotus Notes database file. The NSF file may also protected with password which stops the unauthorized use of data. When user try to open the NSF data without any sufficient privilege then you are not authorized to access the database error occurs.

Solution: This error can only be resolved if you have proper authority to access the database. This type of privilege can only be provide by administrator. If admin is not available at the moment then in such as you need to remove security from NSF file using the security remover software.

Error 4: Your Current Id Does Not Contain An Internet Certificate

When Lotus Notes user sets the default settings to sign up the emails then this type of error occurs. With the help of PKI or Public Key infrastructure the existing ID of lotus can be easily set. With the User public key the message signed by client to the other recipients. When the email messages are sent using the internet but the key does not works. Due to lack of proper certificate the error message Your Current Id Does Not Contain An Internet Certificate

Solution: This can easily be fixed when user integrate X.509 certificate into Lotus Notes ID. Don’t forget to change the default settings of signing messages.

Error 5: The Object Store That is Used By This Note Was Not Found Or is Not a Notes Database

This error message pointed to the Lotus Notes shared mail that is no longer in use. When the Lotus Notes user tries to access the Lotus Notes document that is not available in the domino object store. Then in such case this type of error occurs.
Solution: This error can simply be resolved by running “Collect” task on the database to remove the references.

Error 6: Error Creating Product Object Lotus Notes

This error creating product object lotus notes occurs when user try to create an agent using the Lotus Notes Connectors LotusScript Extension (LCLSX ) to connect to Domino database table.

Solution: This type of error cannot be resolved manually, you need to record or take the snap of error and contact the support of IBM notes. There are several Help Document where you can detailed troubleshooting ideas from the LSX session.

Error 7: You Can’t Use Administration Program While The Domino Server Is Running Either

Lotus Notes email client application installs and store its program file on local storage while use file server for data storage. For this only, Lotus Notes stops working or functioning. You faced this error you open up the IBM notes.


This error can easily fixed by following steps

  1. Open the Lotus Notes configuration file Notes.ini using Notepad or wordpad
  2. Then after add the parameter” Directory=’ under “ Notes Program Files”, like directory= C:\Program \Files\IBM\Lotus\notes\Data
  3. Save Lotus Notes.ini file and restart the domino server.
Error 8: Database Not Opened Yet Lotus Notes

This is the Lotus Notes migration error caused by LotusScript code. This message will appears on your screen only when the LotusScript code detects an invalid database object handle and tried to work upon that handler. The possible causes of this error are:

  1. The Server or File are entered incorrectly
  2. The current machine fails to establish the connection with the target server.
  3. The user don’t have privilege to open the target database.

Solution: To resolve this error you have to check all the configuration settings and the apply corrective measures.

Error 9: Entry not Found in Index

This error is generally related to the locally edited policy. This type of error occurs most of the time when a new user is configuring with the Lotus Notes.

Solution: To fix this error, you need to edit and save all the given policies directly on server replica of names.nsf.

Also Read: How to rebuild Lotus Notes Database?

Error 10: The Object Store Database Is Disabled

This error is related to the connection with the domino server. When a database is open locally and try to open DAOS attachment, user have to faced this error. A DAOS (Domino Attachment and Object Service) enabled database should not be opened locally.
Solution: This error can easily be fixed by opening the database only domino server instead of opening the server locally.

Final Words

Since we have discussed the most common lotus notes error with solutions. There is no doubt that Lotus notes is on of the most secure email client application. But sometimes this security creates enormous number of issues for the user. So, one can easily migrate from Lotus Notes to Outlook with the help of Revove NSF to PST Converter software. The demo version of the software is available for free. Download Now from below.