Scanpst.Exe File is Missing – What to Do

admin ~ Modified: 19-11-2022 ~ Microsoft Outlook ~ 5 Minutes Reading

Technology is evolving as fast as blink of eye. Every day you heard about various diversified technologies and the gadgets which makes the life of people simple. Now a days cloud computing, artificial intelligence and Internet of Things is in trend. Large corporates investing huge capital for research and development of these technologies to simplify the process of email communication. Microsoft plays the very crucial role for the branding of Outlook to make it global email client application. Up to some extent Microsoft has succeeded in his goal. At the same time, the image of the Outlook as the corporate email client fades when it consistently creating issues while using it. Read to know what to do when scanpst.exe file missing?

It is very renown that Microsoft creates PST file in the backed to store the mailbox data. Sometimes, due to unforeseen circumstances and users carelessness creates issues in the mailbox file of Outlook as a result of which the Outlook becomes inaccessible. When the user looking for the solution on the official blogs of the Microsoft for the problem then it is recommended to try the inbox repair tool or scanpst.exe. When the user looking for the same in the default as prescribed then scanpst.exe file missing. In such case user minds fades away and he is unable to make any decision.

Most of the Outlook user don’t know about the inbox repair tool or scanpst.exe and for what purpose it is used. So, in this we article we will discuss the benefits of using scanpst.exe and what to do when scanpst.exe file missing in Outlook 2016, 2013, 2010, 2007.

Quick Overview of Microsoft Inbox Repair Tool or Scanpst.exe

Inbox repair tool is the default utility provided by the Microsoft to repair and fix the minor corruption issues in Outlook data file. It works fine for the low level corruption in the header part of the emails or in other words it only check PST file for integrity error. Apart from this, it is unable to fix the high level corruption in the Outlook data file. Although the location of scanpst.exe is fixed. But most of the time it is seen that user can’t find scanpst.exe at the default location or the scanpst.exe file missing.

Methods to Locate Missing Scanpst.exe file in Outlook 2016

When the user installed the Outlook from Windows store on Windows 10. The default location of installation is different from the regular install from the official website. Apart from there are certain restriction also inherited on the same as result of which you can’t run scanpst.exe directly. Windows unable to find the appropriate permissions and path for the request to complete or scanpst.exe file missing.

If you don’t remember from where you download it from i.e. the windows store or from the official website then you can find the same with little trick.

Trick 1: Go to start and check the desktop apps, if you see the listing for the Microsoft Office apps then then it is downloaded from the Window store otherwise from official website.

Trick 2: You can check the source of installation from the about section of the Outlook.

Tips to Open Scanpst.exe Via Installed Office Application Other Than Outlook

If you download the Outlook from the Windows store then in such try to open the same with the help of other office apps. Read the below mentioned steps:

  1. Open Microsoft Word
  2. Then go to file >> open and browse
  3. Insert >> pictures
  4. Browse to: C:\Program Files\WindowsApps
  5. Then after open the folder >> Microsoft.Office.Desktop.Outlook_~~~~~_x86_8zekyrb4grg
  6. Open the folder named as Office 16
  7. Select open all files in the dialog box in the right corner.
  8. Then select scanpst.exe and run it as administrator.

1. scanpst.exe is missing from my computer

There are different ways to open scanpst file in different version of the Outlook. As in Outlook 2007, it is very easy to locate the inbox repair tool at Outlook/Office diagnostics feature. But it is considerably difficult in locating the missing scanpst.exe in the Outlook 2016, 2013, 2010.

Default Location of Scanpst.exe in Outlook 2016, 2013, 2010, 2007

In this section the default location of scanpst.exe is listed.

Location of Inbox Repair Tool in Microsoft Outlook 2016

64-bit version of Windows: C:\Program Files(x86)\Microsoft Office\root\Office16
32-bit version of Windows: C:\\Program Files\Microsoft Office\root\Office16

For MSI-based installation

64-bit version of Windows: C:\Program Files(x86)\Microsoft Office\Office16
32-bit version of Windows: C:\Program Files\Microsoft Office\Office16

Location of Scanpst.exe in Outlook 2013

32-bit version of Windows: C:\Program Files\Microsoft Office 15\root\office15
64-bit version of Windows: C:\Program Files(x86)\Microsoft Office 15\root\office15

For MSI-based installation

32-bit version of Windows: C:\Program Files\Microsoft Office\Office15
64-bit version of Windows: C:\Program Files(x86)\Microsoft Office\Office15

Location of Scanpst.exe in Outlook 2010

32-bit edition of Windows: C:\Program Files\Microsoft Office\Office14
64-bit edition of Windows: C:\Program Files\Microsoft Office(x86)\Office14

Location of Scanpst.exe in Outlook 2007

32-bit release of Windows: C:\Program Files\Microsoft Office\Office12
64-bit edition of Windows: C:\Program Files(x86)\Microsoft Office\Office12

In the above section we gained the information about the default location of the scanpst.exe. If the utility not find at the default location then it gets deleted or not downloaded due to improper installation of Outlook.

What Next?

If the scanpst.exe file missing from my computer then in such case you have only option to use professional software such as Outlook PST repair software. It is high rated software preferred by Outlook user to repair the issues in the Outlook data file. Software enables you to save Outlook data file in multiple formats such as PST, MSG and many more file formats. It supports all ANSI and UNICODE PST file of Outlook 2016, 2013, 2010, 2007 and so on. Downloaf free software from here: